I can't sign in

The usual causes and how to get back in.

Updated August 2, 2026

Most sign-in trouble comes down to using a different email than the one on the account — for example, one address on the web and a different Apple ID on the phone.

Try the address you used at checkout first. If that does not work, email hello@questapp.ai from any address you might have used and we will find the account for you.

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